·2d ago
fromPlayer Community Lead
Weekly Updates on Rise of Castles (42nd @2026)
-
We checked training errors and missing troops, 1167 login failures, season reset/battle-peak lag and disconnects, migration, BoH signup and Alliance Duel.
Training queues are settled, migration refresh fixed; 1167 is under observation after emergency action. Eden has a bottleneck; upgrades await execution/testing. BoH/Duel compensation and fixes are pending.
Thanks, Lords. Two reported training errors/missing troops; @Lord046211167, @AlejoMadrid and @Booboo5365 logged login failures/season disconnects; @Chikenscream compared migration ranges; @MaraBon and @Lord096b61161 reported missing signup and duel access.
Confirmed findings follow.
-
SSS training: settled; preventive fix awaits update
Materials and speedups were spent, but claim errors left no troops shown. Had they been generated?
@muyi found completion/claim timing and settlement errors. The accounts differed.
One batch stayed unclaimable; the other arrived during later training. Not both accounts lost troops.
@jiangnian settled the affected account's abnormal queue.
This settles original results, not extra troops. Blanket item refunds are unconfirmed; no duplicate troop grants.
The preventive fix awaits an update. Account action is confirmed, not a fix across all servers.
If claims fail or troop counts do not rise, submit troop type, count, training time and error screenshots.
-
1167 login: manual action; failures recur
In 1167, Lords were stuck at 96% for hours; some entered briefly but failed on relogin.
@jiangnian linked 1167 to earlier event-server login congestion, intervened manually and plans a wider update fix.
After manual action, some still report brief access before getting stuck again.
Emergency action is done; stable recovery for all is unconfirmed.
The wider fix is not confirmed live. Missed events/losses need account-and-time checks; uniform compensation is undecided.
-
Eden lag: bottleneck found; upgrades unverified
900053, 900054 and other season servers had entry failures, city-battle lag and reset/battle disconnects.
@jiangnian confirmed a server performance bottleneck.
Peak battle/reset requests exceeded capacity, delaying responses and disrupting connections. Some could not enter; others returned to changed tiles.
Maintenance upgrades are planned, not confirmed done; a plan is not a fix.
Reset, city-battle and mass-battle stability need testing afterward.
Unequal access and defense failures show different connections, not proof of favoritism.
Tile, building and battle losses need time/battle-record checks. No blanket rollback or compensation plan is settled.
-
Migration: refresh fixed; check group settings
In 1133, Monday's reset shrank the range from 1127–1136 to 1132–1136, disrupting an alliance move.
@jiangnian found a season-settlement/refresh timing conflict blocking correct settings.
The refresh error was fixed on October 12.
This was not just normal regrouping. Replies confused settings-read errors with group changes; that needs correcting.
Use the corrected group settings.
1127–1136 and 1132–1136 concern 1133, not all servers. Destinations and eligibility vary by group.
If the page still differs, send Support account details and the group page.
-
BoH: 620 entry restored; missed signup unresolved
620's entry failed to refresh, blocking alliances' normal signup.
@jiangnian restored it manually with about 10 minutes left.
Restored access did not return lost signup time.
@DescentofFire helped check 620's settings. Rewards and mail are ready, not confirmed sent or received. The preventive fix is not confirmed live.
Entry is restored; compensation and the preventive fix are pending.
-
Alliance Duel: system issue; compensation pending
Separately, on October 5–11:
The 1162, 1163, 1164 and 3133 group lacked the BoH duel stage all week.
@jiangnian found a matching/roster-write timing error. The roster was not written correctly or filled in that week; both sides missed the round.
Earlier 'insufficient evidence of no match' replies conflict with this confirmed system issue.
Compensation is being tallied; points restoration and rewards are undecided.
620 signup and this missing Duel round will be handled separately; other rounds' payouts cannot settle this one.
-
Last week's BoH peak-time congestion has no new fix schedule.
For 851 in issue 21, Support told one Lord expired mail cannot be reissued; another's promised grant lacks receipt proof and still needs checking.
Send Support account ID, server and time: troop type/count/error screenshots; season battle records/tile screenshots; migration group page; or event/mail screenshots for rewards.
Keep account and order details out of public comments.
Discuss these topics in comments; send new gameplay/long-term suggestions to Bounty Feedback Channel. @muyi, @jiangnian and @DescentofFire will follow these issues.
We will report actual progress on account actions, unverified fixes and pending rewards separately.
ROCs Operations Team
-
We checked training errors and missing troops, 1167 login failures, season reset/battle-peak lag and disconnects, migration, BoH signup and Alliance Duel.
Training queues are settled, migration refresh fixed; 1167 is under observation after emergency action. Eden has a bottleneck; upgrades await execution/testing. BoH/Duel compensation and fixes are pending.
Thanks, Lords. Two reported training errors/missing troops; @Lord046211167, @AlejoMadrid and @Booboo5365 logged login failures/season disconnects; @Chikenscream compared migration ranges; @MaraBon and @Lord096b61161 reported missing signup and duel access.
Confirmed findings follow.
-
SSS training: settled; preventive fix awaits update
Materials and speedups were spent, but claim errors left no troops shown. Had they been generated?
@muyi found completion/claim timing and settlement errors. The accounts differed.
One batch stayed unclaimable; the other arrived during later training. Not both accounts lost troops.
@jiangnian settled the affected account's abnormal queue.
This settles original results, not extra troops. Blanket item refunds are unconfirmed; no duplicate troop grants.
The preventive fix awaits an update. Account action is confirmed, not a fix across all servers.
If claims fail or troop counts do not rise, submit troop type, count, training time and error screenshots.
-
1167 login: manual action; failures recur
In 1167, Lords were stuck at 96% for hours; some entered briefly but failed on relogin.
@jiangnian linked 1167 to earlier event-server login congestion, intervened manually and plans a wider update fix.
After manual action, some still report brief access before getting stuck again.
Emergency action is done; stable recovery for all is unconfirmed.
The wider fix is not confirmed live. Missed events/losses need account-and-time checks; uniform compensation is undecided.
-
Eden lag: bottleneck found; upgrades unverified
900053, 900054 and other season servers had entry failures, city-battle lag and reset/battle disconnects.
@jiangnian confirmed a server performance bottleneck.
Peak battle/reset requests exceeded capacity, delaying responses and disrupting connections. Some could not enter; others returned to changed tiles.
Maintenance upgrades are planned, not confirmed done; a plan is not a fix.
Reset, city-battle and mass-battle stability need testing afterward.
Unequal access and defense failures show different connections, not proof of favoritism.
Tile, building and battle losses need time/battle-record checks. No blanket rollback or compensation plan is settled.
-
Migration: refresh fixed; check group settings
In 1133, Monday's reset shrank the range from 1127–1136 to 1132–1136, disrupting an alliance move.
@jiangnian found a season-settlement/refresh timing conflict blocking correct settings.
The refresh error was fixed on October 12.
This was not just normal regrouping. Replies confused settings-read errors with group changes; that needs correcting.
Use the corrected group settings.
1127–1136 and 1132–1136 concern 1133, not all servers. Destinations and eligibility vary by group.
If the page still differs, send Support account details and the group page.
-
BoH: 620 entry restored; missed signup unresolved
620's entry failed to refresh, blocking alliances' normal signup.
@jiangnian restored it manually with about 10 minutes left.
Restored access did not return lost signup time.
@DescentofFire helped check 620's settings. Rewards and mail are ready, not confirmed sent or received. The preventive fix is not confirmed live.
Entry is restored; compensation and the preventive fix are pending.
-
Alliance Duel: system issue; compensation pending
Separately, on October 5–11:
The 1162, 1163, 1164 and 3133 group lacked the BoH duel stage all week.
@jiangnian found a matching/roster-write timing error. The roster was not written correctly or filled in that week; both sides missed the round.
Earlier 'insufficient evidence of no match' replies conflict with this confirmed system issue.
Compensation is being tallied; points restoration and rewards are undecided.
620 signup and this missing Duel round will be handled separately; other rounds' payouts cannot settle this one.
-
Last week's BoH peak-time congestion has no new fix schedule.
For 851 in issue 21, Support told one Lord expired mail cannot be reissued; another's promised grant lacks receipt proof and still needs checking.
Send Support account ID, server and time: troop type/count/error screenshots; season battle records/tile screenshots; migration group page; or event/mail screenshots for rewards.
Keep account and order details out of public comments.
Discuss these topics in comments; send new gameplay/long-term suggestions to Bounty Feedback Channel. @muyi, @jiangnian and @DescentofFire will follow these issues.
We will report actual progress on account actions, unverified fixes and pending rewards separately.
ROCs Operations Team