·2d ago
fromPlayer Community Lead
Weekly Updates on Rise of Castles (29th @2026)
This period covers four topics at different stages: the Battlefield of Honor investigation is complete, with compensation going out; some accounts missed free stamina on the first two days of Defend Against Barbarians, now fixed via hotfix; a configuration issue affecting the odds boost in certain hero recruitment pools has been corrected; and the Eden map rendering issue from last issue has shipped, while newly reported display issues need per-account checks.
These all land at moments where players invest real time and resources. Not entering BOH, or exiting without proper settlement, throws off alliance plans. Missing daily stamina stalls a time-limited event. Repeatedly getting a different hero after selecting a target raises doubts about whether the rules are actually working. For concerns like these, "we're looking into it" isn't enough — we owe you the cause, where things stand, and what's next.
This review relied on specifics from the community. @FLYING Out, @lumenik and others gave server numbers and exact dates stamina was missing; some lords logged their full recruitment count against the target hero, letting us check directly against records and pool configs; @Mara, @⭐Ryan Giggs⭐ and others kept reporting Eden map anomalies, helping us confirm this period's reports aren't the same root cause as last issue's. Thanks for all of it.
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Battlefield of Honor (BOH): This Round's Investigation Complete, Compensation Going Out
BOH saw several issues cluster this week: players marked defeated due to lag on entry, teleport anomalies returning to the main castle after battle, rewards not settling, battle records disappearing, and being unable to enter the next Eden province after battle.
These happened around the same event, but don't share one root cause. @jiangnian and @Lambert have checked the relevant records and completed this round. For confirmed affected players, compensation has been going out via in-game mail — please check your inbox; if it hasn't arrived yet, keep an eye out for it.
If what arrives doesn't match, or your case isn't covered above, submit through Support with account ID, server number, and timestamp. Processing one batch doesn't mean individual cases get ignored — we'll keep checking against actual records.
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Defend Against Barbarians: Stamina Missing for Two Days, Fixed via Hotfix
Lords reported the Defend Against Barbarians event didn't deliver daily free stamina for a few days, throwing off both event progress and alliance coordination.
@jiangnian confirmed the issue was concentrated in the first two days after the event started, affecting some accounts; delivery resumed normally from day three. The hotfix is now complete — log back in and the missing stamina will be there, no need to wait for mail.
If stamina is still missing after logging back in, submit through Support with account ID, server number, and the specific dates missed so we can keep checking the delivery records.
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Selectable Hero Recruitment: Odds-Boost Configuration Fixed
Some lords selected a target hero and pulled multiple times without ever getting it, raising doubts about whether the odds boost was actually working. Compared to one bad pull, whether the rules run as described is what really affects trust in recruitment events.
@jiangnian and @Saber checked recruitment records against pool configurations and confirmed a configuration error on certain pools was preventing the odds boost from applying correctly to the selected hero. This has now been fixed.
Worth being clear about the rule after the fix: selecting a target hero boosts its odds per the event rules, but doesn't guarantee it every pull or every 10x — getting a different hero remains a normal outcome.
For confirmed cases affected by the faulty configuration, we've helped exchange the hero received for the intended target. If you still have questions about a recruitment result, submit through Support with account ID, event name, recruitment count, and timestamp, and we'll check it against the actual recruitment record.
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Eden Map: Last Issue's Rendering Fix Is Live, New Reports Need Per-Account Checks
The mountains, walls, and tiles disappearing on the Eden map, which we flagged last issue, has shipped and is live as of version 26.702.
Some lords are still reporting Eden map display issues this period. @jiangnian checked and found the new reports point to data-state anomalies on specific accounts — not the same root cause as last issue's rendering problem.
In other words, the fix we announced last issue has taken effect; this isn't the same unresolved problem dragging on. Accounts still seeing issues need individual data-level investigation — waiting for another version-wide update likely won't resolve it.
If you're still seeing terrain or other display issues in Eden, submit through Support directly with account ID, server number, timestamp, and a screenshot, and we'll keep working it account by account.
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This period's compensation, stamina reissue, recruitment records, and map data checks all require account-level verification. When submitting through Support, please include account ID, server number, timestamp, and relevant screenshots. Comments are good for shared observations and asking about public progress — please don't post personal account details there.
Comments under these topics will be monitored by @jiangnian; @Lambert follows up on BOH, and @Saber assists with recruitment checks. We'll keep posting here as there's more to share.
Thank you to all the lords who've stayed engaged with ROCs and kept the feedback coming.
ROCs Operations Team
This period covers four topics at different stages: the Battlefield of Honor investigation is complete, with compensation going out; some accounts missed free stamina on the first two days of Defend Against Barbarians, now fixed via hotfix; a configuration issue affecting the odds boost in certain hero recruitment pools has been corrected; and the Eden map rendering issue from last issue has shipped, while newly reported display issues need per-account checks.
These all land at moments where players invest real time and resources. Not entering BOH, or exiting without proper settlement, throws off alliance plans. Missing daily stamina stalls a time-limited event. Repeatedly getting a different hero after selecting a target raises doubts about whether the rules are actually working. For concerns like these, "we're looking into it" isn't enough — we owe you the cause, where things stand, and what's next.
This review relied on specifics from the community. @FLYING Out, @lumenik and others gave server numbers and exact dates stamina was missing; some lords logged their full recruitment count against the target hero, letting us check directly against records and pool configs; @Mara, @⭐Ryan Giggs⭐ and others kept reporting Eden map anomalies, helping us confirm this period's reports aren't the same root cause as last issue's. Thanks for all of it.
————————————————
Battlefield of Honor (BOH): This Round's Investigation Complete, Compensation Going Out
BOH saw several issues cluster this week: players marked defeated due to lag on entry, teleport anomalies returning to the main castle after battle, rewards not settling, battle records disappearing, and being unable to enter the next Eden province after battle.
These happened around the same event, but don't share one root cause. @jiangnian and @Lambert have checked the relevant records and completed this round. For confirmed affected players, compensation has been going out via in-game mail — please check your inbox; if it hasn't arrived yet, keep an eye out for it.
If what arrives doesn't match, or your case isn't covered above, submit through Support with account ID, server number, and timestamp. Processing one batch doesn't mean individual cases get ignored — we'll keep checking against actual records.
————————————————
Defend Against Barbarians: Stamina Missing for Two Days, Fixed via Hotfix
Lords reported the Defend Against Barbarians event didn't deliver daily free stamina for a few days, throwing off both event progress and alliance coordination.
@jiangnian confirmed the issue was concentrated in the first two days after the event started, affecting some accounts; delivery resumed normally from day three. The hotfix is now complete — log back in and the missing stamina will be there, no need to wait for mail.
If stamina is still missing after logging back in, submit through Support with account ID, server number, and the specific dates missed so we can keep checking the delivery records.
————————————————
Selectable Hero Recruitment: Odds-Boost Configuration Fixed
Some lords selected a target hero and pulled multiple times without ever getting it, raising doubts about whether the odds boost was actually working. Compared to one bad pull, whether the rules run as described is what really affects trust in recruitment events.
@jiangnian and @Saber checked recruitment records against pool configurations and confirmed a configuration error on certain pools was preventing the odds boost from applying correctly to the selected hero. This has now been fixed.
Worth being clear about the rule after the fix: selecting a target hero boosts its odds per the event rules, but doesn't guarantee it every pull or every 10x — getting a different hero remains a normal outcome.
For confirmed cases affected by the faulty configuration, we've helped exchange the hero received for the intended target. If you still have questions about a recruitment result, submit through Support with account ID, event name, recruitment count, and timestamp, and we'll check it against the actual recruitment record.
————————————————
Eden Map: Last Issue's Rendering Fix Is Live, New Reports Need Per-Account Checks
The mountains, walls, and tiles disappearing on the Eden map, which we flagged last issue, has shipped and is live as of version 26.702.
Some lords are still reporting Eden map display issues this period. @jiangnian checked and found the new reports point to data-state anomalies on specific accounts — not the same root cause as last issue's rendering problem.
In other words, the fix we announced last issue has taken effect; this isn't the same unresolved problem dragging on. Accounts still seeing issues need individual data-level investigation — waiting for another version-wide update likely won't resolve it.
If you're still seeing terrain or other display issues in Eden, submit through Support directly with account ID, server number, timestamp, and a screenshot, and we'll keep working it account by account.
————————————————
This period's compensation, stamina reissue, recruitment records, and map data checks all require account-level verification. When submitting through Support, please include account ID, server number, timestamp, and relevant screenshots. Comments are good for shared observations and asking about public progress — please don't post personal account details there.
Comments under these topics will be monitored by @jiangnian; @Lambert follows up on BOH, and @Saber assists with recruitment checks. We'll keep posting here as there's more to share.
Thank you to all the lords who've stayed engaged with ROCs and kept the feedback coming.
ROCs Operations Team
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